The tree service AI receptionist that answers when the storm hits and the whole town is calling
Tree work is estimate-driven and weather-driven. The phone is dead for a week, then a windstorm puts forty calls on it in a morning while every crew is in the bucket. Ansurra answers all of them, books the estimate walks on your calendar, and gets the tree-on-the-house calls to you first.
20 free minutes on your real line · no card · you keep your number
Where the call gets lost.
The moments a tree services business misses the phone, and what each one costs.
Forty calls the morning after the wind
A storm night means every homeowner with a limb on the roof or an oak across the driveway calls at first light. Your crews are already out, the chipper is running, and the office line is one person, if that. Every call that rings out is a job that goes to the outfit with a bigger office.
Estimate requests ring while you are in the canopy
Most tree work starts with a walk-around and a written estimate: a removal, a crown reduction, a stump grind, a cabling job on a split maple. Those requests come in during the day, while you are sixty feet up with a saw running. A missed estimate call is a missed walk, and a missed walk is a job priced by someone else.
The dead ash is a ticket, not a question
Callers ask whether you can take down a big ash near a power line, whether you haul the wood, whether you grind stumps. A machine greeting sends them to the next listing. Someone answering turns the question into a scheduled estimate. Winter brings the slow months, and every one of those callers matters twice as much then.
What Ansurra does on the call.
The receptionist, in tree services terms.
Estimate walks booked on the calendar
Ansurra offers only the estimate slots genuinely open on your calendar and books the walk during the call, whether the homeowner needs to be present or is fine with you looking from the yard. It emails the confirmation and a reminder about a day before. After a storm, when the calendar fills, it offers a waitlist spot and tells the caller when a slot frees up.
Tree on the house goes to you now
A limb through the roof, a trunk on a car, a leaner over the neighbor's fence. You decide what counts as a hazard call and Ansurra transfers those to your cell, straight through or with a one-line briefing so you hear the address and what is on the roof before you speak. After hours it collects the details and emails them to you.
Stump grinding and small jobs priced from your list
Removals are priced on site. Stump grinding, a single limb, a load of chips delivered: those you may price from a list. Write it and Ansurra quotes it word for word, per inch of stump or per hour, and says removals are quoted after the walk when your list says so. It never guesses at a takedown price over the phone.
The details an estimator wants written down
Every call captures what you tell it to: how many trees, species if the caller knows it, rough height, distance to the house and to lines, access for a bucket truck or crane, and whether they want the wood hauled or left. It notes the address and callback number, records and transcribes the call, and scores the lead so the twelve-tree clearing job is at the top of your list.
A call, start to finish.
How a call to Blue Spruce Tree & Stump — a fictional business — plays out. The receptionist only offers times its calendar shows free and only quotes what the owner's price list says.
Ansurra vs. what you use today.
Voicemail, an answering service, a person at the desk: what each still does better, and what it costs.
Voicemail after a storm is a lost week
The homeowner with a tree on the fence calls three companies. Voicemail loses that race every time. Ansurra answers all forty storm calls at once, sorts the roof from the yard, and books the estimates in the order they came in. The lost jobs from one bad-weather morning would pay for years of it.
A message service cannot book the walk
A traditional answering service will take a name and number and tell you a tree fell. It does not know your calendar, so the homeowner waits for a callback they may not get before someone else quotes. Ansurra books the estimate in the call and quotes stump work from your list. A human operator still has the edge with a distraught caller after a serious accident; Ansurra puts those straight through to you.
Office staff for a two-crew outfit
Most tree companies are a few crews and an owner who estimates, sells and runs the phone from the truck. A full-time office hire is a big step. Ansurra costs less than a day of that wage each month, works the storm mornings and the 8 PM calls, and hands you a scored list of who to call back first.
How it works.
Paste your website
Ansurra reads your services, hours and service area and drafts its own knowledge. Add your price list if you want it quoting.
Forward your number
One dial code at your carrier — every call, or only the ones you miss. You keep the number your customers know.
It answers
From the next ring: it books on your calendar, emails confirmations, transfers emergencies to your cell and sends you every detail.
Tree Services, answered.
Can it tell a hazard tree from a routine trim?
It asks the questions you would: is anything on a structure, a vehicle or a line, is the tree leaning or cracked, is anyone at risk. You set the rule for what counts as urgent. Those callers are transferred to your cell; everything else is booked as an estimate walk in an open slot. It never advises anyone to touch a tree on a line.
Will it give a price to take down a tree?
Not unless you put one on your price list, and removals almost never belong there. Ansurra tells the caller that removals are quoted after an estimator sees the tree, then books the walk. Items you can price from a list, such as stump grinding per inch or a chip delivery, it quotes in your exact words and nothing more.
Does the homeowner need to be there for the estimate?
That is your policy, and Ansurra follows it. Many companies walk the property without the owner and leave a written estimate; others want to point at the trees together. Ansurra books the slot on your calendar either way, notes whether the caller will be home, and sends them the confirmation email and a reminder a day ahead.
What happens when the calendar fills up after a storm?
When there is nothing open in the window a caller wants, Ansurra offers them a waitlist spot instead of turning them away. If an estimate cancels, the people waiting are told the slot has opened, first come first served. During a busy stretch that keeps your calendar full without you juggling a legal pad of callbacks.
We are slow all winter. Do we pay for minutes we do not use?
You pay the plan, not the minutes. Starter is $29 a month for 60 talk minutes and suits a quiet season; Growth is $49 for 180 minutes when storm season fills the line. There are no contracts, so you can move between plans as the work changes. Yearly billing gives you one month free, and the trial is 20 talk minutes with no card.
How do the calls get to Ansurra?
Your carrier forwards them. You keep the number painted on the chipper and the trucks, and dial one code to send every call, or only the ones you do not pick up, to Ansurra. Turning it off is the same one code. Nothing changes on your listings or your yard signs, and callers never know the difference.
Put it on your phones.
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