The AI receptionist for auto repair shops that books the next car while you're under the last one
A shop phone rings most when every tech is under a hood. Ansurra picks up, hears the symptom, books the drop-off on your real calendar, quotes the diagnostic fee exactly as you set it, and gets the tow-in caller to your cell. You keep your number and your Saturday.
20 free minutes on your real line · no card · you keep your number
Where the call gets lost.
The moments a auto repair shops business misses the phone, and what each one costs.
Monday morning is one long ring
The cars that died over the weekend all call between seven thirty and nine. Your service writer is checking in the drop-offs at the counter, the phone is ringing behind him, and the third caller gets voicemail. That caller has a check-engine light and three other shops in the same search results. Voicemail is where the brake job goes to another bay.
The call you miss is the one worth the most
A no-start needs a tow, and the tow truck driver wants to know where to drop it right now. A timing chain, a transmission, a head gasket: the expensive jobs start with a panicked call, not a walk-in. Those callers do not leave messages. They call the next shop on the list, and your empty bay stays empty on Thursday.
Your best tech is your worst receptionist
When the counter is empty, whoever is nearest grabs the phone with a torque wrench in the other hand. The customer hears a rushed voice, gets a rough guess at a price, and nobody writes down the callback number. Half an hour of billable diagnostic time is gone, and the lead was never logged anywhere you could find it.
What Ansurra does on the call.
The receptionist, in auto repair shops terms.
Drop-offs and diagnostics land on the calendar, not a sticky note
Ansurra reads your calendar live during the call and offers only slots that are actually open. A caller with a grinding noise gets a diagnostic drop-off at eight tomorrow, a confirmation email in their inbox, and a reminder the day before. Oil changes, brake inspections, state inspections and pre-purchase checks book the same way, and a customer on a maintenance schedule can be set up as repeat visits.
Prices come from your board, word for word
You decide what Ansurra may quote. If your price list says the diagnostic is ninety-five dollars and gets credited toward the repair, that is what a caller hears, exactly. Ask about a transmission and Ansurra says a firm number comes after the tech has the car on the lift. It never invents a price, so nobody arrives holding you to a guess a receptionist made.
The no-start caller reaches you, not a mailbox
A car that will not start, a tow truck waiting, a customer stranded in a parking lot: Ansurra collects the year, make and model, where the car is, and a callback number, then transfers the call to your cell. Warm transfer means you hear a one-line briefing before the caller is put through. After hours, it takes the full message and emails it to you with everything the driver said.
Knows the regulars by the number they call from
A customer who has been in three times is greeted by name, and Ansurra knows what they drove in last. The robocall offering an extended warranty gets screened before it ever rings the shop. Every call is recorded, transcribed and summarized in your dashboard, scored hot, warm or cold with the reasons, and yesterday's calls arrive in one digest email each morning before you open the bay doors.
A call, start to finish.
How a call to Redline Auto Care — a fictional business — plays out. The receptionist only offers times its calendar shows free and only quotes what the owner's price list says.
Ansurra vs. what you use today.
Voicemail, an answering service, a person at the desk: what each still does better, and what it costs.
Voicemail: the tow-in never leaves one
A stranded driver does not dictate a message and wait. They hang up and dial the next shop. Voicemail also cannot tell you which of the six messages is a warranty robocall and which is a head gasket. Ansurra has a conversation, books the drop-off, and gives every call a score and a summary you can skim between cars.
A traditional answering service cannot see your bays
A human service takes a message and reads it back to you an hour later, and most cannot see your calendar or your price board. Ansurra books the slot while the caller is on the line and quotes your prices exactly. To be fair, a person is still better at talking down a customer who is furious about a repair bill. Ansurra hands those calls to you.
A full-time service writer, for the hours a writer cannot cover
A good service writer is worth every dollar, and Ansurra does not replace one. It covers the hours a writer cannot: seven in the morning, the Saturday rush, the lunch break, every call that rings while they are already on one. Starter is $29 a month. That is a fraction of one shift at the counter, and it does not take a day off.
How it works.
Paste your website
Ansurra reads your services, hours and service area and drafts its own knowledge. Add your price list if you want it quoting.
Forward your number
One dial code at your carrier — every call, or only the ones you miss. You keep the number your customers know.
It answers
From the next ring: it books on your calendar, emails confirmations, transfers emergencies to your cell and sends you every detail.
Auto repair shops, answered.
Can it tell a customer what's wrong with their car?
No, and it will not pretend to. Ansurra listens to the symptom, writes it down in the customer's words, and books the diagnostic. If the caller pushes for a diagnosis or a repair price, it explains that a technician needs the car on the lift first. Your techs make the call. Ansurra makes sure the car shows up.
What happens when a tow truck driver calls asking where to drop a car?
Ansurra collects the vehicle, the customer's name and callback number, and where the car is coming from, then transfers to your cell or whichever line you choose. If you set warm transfer, you hear a one-sentence briefing first. After hours it takes the details and emails them, and tells the driver what to expect using the after-hours drop-off instructions you give it.
Can it book state inspections, oil changes and diagnostics as different jobs?
Yes. You tell Ansurra which services you offer and how long each takes, and it books each against your real calendar. A state inspection can be a short slot, a diagnostic a drop-off, a customer on a maintenance schedule a repeat visit. It only offers times that are actually open, and if the day is full it offers a waitlist spot and lets the caller know when one frees up.
Will it quote a brake job over the phone?
Only if you put a brake price on your list. Ansurra quotes from your price list word for word and nothing else. Shops typically list the diagnostic fee, the oil change and the inspection, and mark repairs as quoted after inspection. A caller asking about brakes then hears exactly that, and nobody shows up expecting a number a tech never gave.
Do I have to change my shop's phone number?
No. Your number stays with your carrier. You forward calls to Ansurra with a dial code, either all of them or only when the line is busy or unanswered. Busy-and-no-answer forwarding suits a shop with a counter: the writer still picks up when free and Ansurra catches the rest. Setup takes about two minutes from your website, or from a template if you do not have one.
What does it cost for a two-bay shop?
Starter is $29 a month for 60 talk minutes, Growth is $49 for 180, Pro is $99 for 400 minutes and up to four numbers, and Scale is $299 for 1,000 minutes. Extra minutes are $0.35 each, or $0.25 on Scale. Pay yearly and one month is free. The free trial gives you 20 talk minutes on the real product with no card, and the first payment has a 14-day money-back guarantee.
Put it on your phones.
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