hello@ansurra.com — sales questions, billing, feedback, anything. We aim to reply within one business day.
From your dashboard
If you're a customer, the Help page inside your dashboard creates a support ticket tied to your account — the fastest route for account-specific issues, and you can attach screenshots.
What to include
- Your business name (as it appears in the dashboard)
- What you expected, and what happened instead
- For call issues: the caller's number and rough time of the call — we can then find the exact transcript
Billing
Payments are handled by Polar, our merchant of record — receipts and invoices live under Billing → Manage billing in your dashboard. Refund questions: see our Refund Policy; billing mistakes are always made right.