The AI receptionist for dentists that fills the schedule, not the voicemail
Front desks are busiest exactly when the phone rings: a patient checking out, a hygienist asking about the next chart, the insurance line on hold. Ansurra answers the calls that would have rolled over, books the exam or the cleaning on your real schedule, and emails the confirmation before the caller has hung up.
20 free minutes on your real line · no card · you keep your number
Where the call gets lost.
The moments a dentists business misses the phone, and what each one costs.
The new-patient call lands at lunch
New patients call on their lunch break, which is also when your front desk eats. A first-visit exam with X-rays is the most valuable call your office takes all week, and it goes to voicemail more often than any other. Most of those callers do not leave a message. They ring the practice two blocks over and take the first opening they are offered.
A broken tooth at seven in the evening
A cracked molar or a knocked-out crown does not wait for office hours. The patient calls the number on your website, hears a recording, and starts searching for an emergency dentist. If a live voice had picked up, taken the details and put them in tomorrow's first slot, that patient would be yours for years, not just for the repair.
The recall list that nobody has time to work
Hygiene recall is the quiet engine of a practice, and it stalls when the phone is unattended. Patients call to move a cleaning, get voicemail, and simply do not reschedule. Six months becomes fourteen. The hygienist's column shows a gap, the patient's gums show the cost, and the front desk never learns the call happened.
What Ansurra does on the call.
The receptionist, in dentists terms.
New-patient exams, cleanings and emergencies, booked on the live schedule
Ansurra reads your real calendar during the call and offers only open times. A new patient gets the length of slot you set for a comprehensive exam; a six-month cleaning goes into the hygienist's column; a same-day emergency takes the earliest gap. Reschedules and cancellations happen on the same call, and the freed slot is offered to whoever is on your waitlist.
Insurance and fees, answered from your list and nothing else
Patients ask two things before they book: do you take my plan, and what does it cost. Ansurra answers both from the knowledge it built from your website and the price list you control, word for word. If your list says a crown is quoted after the exam, that is exactly what the caller hears. It never guesses a fee or an insurance answer.
Details a dental office needs before the patient walks in
Every booking captures the patient's name, callback number, whether they are new or returning, the reason for the visit and any pain they describe, plus the custom fields you define, such as the insurance carrier or the referring dentist. The summary lands in your dashboard and in the confirmation email, so the front desk opens the day already knowing who is coming and why.
Pain now: a warm handoff, not a voicemail
When a caller describes swelling, bleeding that will not stop or a tooth knocked out, Ansurra can transfer the call straight to the on-call dentist's cell, or brief them first with a single spoken line before connecting. After hours it takes a detailed message and emails it immediately. It does not give clinical advice; it gets the patient to the person who can.
A call, start to finish.
How a call to Maple Row Family Dental — a fictional business — plays out. The receptionist only offers times its calendar shows free and only quotes what the owner's price list says.
Ansurra vs. what you use today.
Voicemail, an answering service, a person at the desk: what each still does better, and what it costs.
Compared with voicemail
Voicemail asks a patient in pain to describe the problem to a machine and wait. Most hang up and call the next practice. Ansurra holds a real conversation, books the visit on your schedule and emails the confirmation, so the call ends with an appointment instead of a message the front desk hears at eight the next morning.
Compared with a dental answering service
A live answering service takes messages well, and a good operator can calm an anxious caller, which some patients still prefer. What they cannot do is see your schedule, so every booking becomes a callback. Ansurra books directly, costs a flat monthly fee rather than a per-call rate, and never has a queue at lunch. For a dispute over a bill, though, hand it to a person.
Compared with adding front-desk hours
A second front-desk hire is the right call once the phone is busy all day. Before that point, Ansurra covers the gaps: the overflow at check-out, the evening emergency, the Saturday recall call. Your team keeps every conversation that needs judgment, and picks up the booked appointments from the dashboard each morning with the reasons already written down.
How it works.
Paste your website
Ansurra reads your services, hours and service area and drafts its own knowledge. Add your price list if you want it quoting.
Forward your number
One dial code at your carrier — every call, or only the ones you miss. You keep the number your customers know.
It answers
From the next ring: it books on your calendar, emails confirmations, transfers emergencies to your cell and sends you every detail.
Dentists, answered.
Can it tell the difference between a routine cleaning and a dental emergency?
Yes. Ansurra listens to what the patient describes and books accordingly: a routine cleaning goes into a hygiene slot, a first visit gets the exam length you set, and a broken tooth or swelling takes the earliest opening or a live transfer to the on-call dentist. It does not diagnose or give clinical advice. It gathers the details and gets the patient in front of you.
Will it answer insurance questions?
It answers from what you tell it. If your website or knowledge notes list the plans you accept and how you handle out-of-network patients, Ansurra repeats that. When a question falls outside what you have written down, it says the front desk will confirm at the visit rather than guessing. You control every word it says about coverage and fees.
How does it handle a patient who wants to cancel a cleaning?
It offers to reschedule first, on the same call, showing only open hygiene times. If the patient cancels outright, the appointment comes off your calendar and the freed slot is offered to anyone on your waitlist who asked for that day. The dashboard records the cancellation with the reason the patient gave, so your recall list stays honest.
Does it recognize existing patients?
When a returning patient calls from a number Ansurra has seen before, it greets them by name and knows their history with your office, including the appointment they already have. A patient who calls to ask when their cleaning is gets the answer straight away, and moving it takes one sentence. New callers are asked whether it is their first visit.
What does it cost for a single-location practice?
Plans start at $29 a month for 60 talk minutes and go to $49 for 180, $99 for 400 minutes with up to four numbers, and $299 for 1,000 minutes with up to seven. Extra minutes are $0.35 each. Paying yearly gets you one month free. The free trial gives you 20 talk minutes on the real product with no card, and the first payment carries a 14-day money-back guarantee.
Do we have to change our phone number?
No. Your existing number stays with your carrier. You forward calls to Ansurra with a single dial code, either every call or only when the line is busy or unanswered, so the front desk keeps picking up when it can and Ansurra takes the rest. Setup takes about two minutes: paste your website and it builds its knowledge of your services, hours and FAQs.
Put it on your phones.
Built from your website in about two minutes. 20 free minutes, no card, cancel anytime.
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