The AI receptionist that answers when your movers are carrying the couch
Moving companies lose jobs in the quoting window. A family with a closing date calls three movers and books the first one that answers. Ansurra picks up every time, asks what your estimator needs to know, quotes only from your rate sheet, and puts the survey on your calendar before the caller hangs up.
20 free minutes on your real line · no card · you keep your number
Where the call gets lost.
The moments a movers business misses the phone, and what each one costs.
The phone rings at the top of the stairs
Your crew lead is the person most likely to be near a phone on move day, and they have a dresser on their shoulder. Dispatch is juggling two trucks. The owner is doing an in-home survey with their phone on silent. The call that goes unanswered at eleven in the morning is tomorrow's three-bedroom job going to the company across town.
Estimates are booked in a narrow window
Most residential moves are shopped inside a week or two of the closing or lease date. The caller wants a survey this week and a firm number before the weekend. A voicemail returned that evening usually finds the slot already promised to someone else. Speed to a scheduled estimate is the whole sale, and a message pad has none.
Peak season is when you can least afford to miss one
May through September the phone never stops, and end of month stacks three crews on one Saturday. That is exactly when nobody has a hand free. Off season, one missed office relocation or long-distance move is a meaningful share of the month. Both halves of the year punish the unanswered ring, in different ways.
What Ansurra does on the call.
The receptionist, in movers terms.
Surveys and video estimates land on the calendar
Ansurra offers only times your estimator actually has open on Google Calendar or Cal.com, books the in-home or video survey, and emails the customer a confirmation and a reminder the day before. If a small job is being scheduled straight from the rate sheet, it books the move itself. Nothing is double-booked, because it reads the real calendar, not a copy of it.
Hourly rates, by crew and truck, from your sheet
Movers quote by crew size and truck, with a minimum and travel time. You put those numbers on your price list and Ansurra says them word for word: two movers and a truck is one hundred forty dollars an hour with a three-hour minimum. Anything not on the list, it says a firm number comes after the survey. It never invents a rate.
It asks the questions your estimator asks
Origin and destination addresses, stairs or elevator, apartment or house, rooms and rough square footage, any piano, safe or hot tub, packing wanted or not, target date and how flexible it is. You choose the fields. Every answer is in the call summary and on the lead card, so the survey visit starts with the basics already known and the estimator can get straight to the inventory.
Move-day trouble gets to a person
A customer calling on move morning about a truck that has not shown, or a building manager about a loading dock, is not a lead to be scored. Ansurra transfers those calls to your cell, straight through or with a one-line spoken briefing first. After hours it takes a detailed message and emails it, so a Sunday-night call about a Monday move is waiting for you at six.
A call, start to finish.
How a call to Blue Crate Moving — a fictional business — plays out. The receptionist only offers times its calendar shows free and only quotes what the owner's price list says.
Ansurra vs. what you use today.
Voicemail, an answering service, a person at the desk: what each still does better, and what it costs.
Against voicemail
The caller shopping three movers does not leave a message; they dial the next name. Voicemail also cannot tell you the move is a third-floor walk-up with a piano. Ansurra answers, asks, quotes from your sheet and books the survey. You get the recording, a summary and a lead scored hot or cold with the reasons, before your callback would have started.
Against a traditional answering service
A human service takes a message and reads a script. It cannot see your estimator's calendar, so it cannot book, and it will not quote your rates. Ansurra does both, live, on the first call. Where a human still wins: a claims dispute over a scratched table, or a caller who wants a person and says so. Have those transferred to your cell.
Against a full-time office hire
A dispatcher works one shift, five days, and still needs lunch during your busiest hour. Ansurra starts at twenty-nine dollars a month, answers Saturdays and nights, and never has two callers waiting on each other. It does not replace the person who runs your crews. It stops them being the only person who can pick up the phone.
How it works.
Paste your website
Ansurra reads your services, hours and service area and drafts its own knowledge. Add your price list if you want it quoting.
Forward your number
One dial code at your carrier — every call, or only the ones you miss. You keep the number your customers know.
It answers
From the next ring: it books on your calendar, emails confirmations, transfers emergencies to your cell and sends you every detail.
Movers, answered.
Can it quote our hourly rates by crew size and truck?
Yes, if you put them on your price list. Ansurra reads the list word for word: two movers and a truck at one rate, three at another, the minimum hours, travel time and any packing rate you publish. It will not total a job or guess at hours. For anything not on the list, pianos, long-distance or storage, it says a firm number comes after the survey.
Does it book the estimate or the move itself?
Either, depending on how you run the calendar. Most movers have it book the in-home or video survey, and the estimator books the move date once the number is agreed. If you sell small jobs, a studio or a single-item delivery, straight from your rate sheet, it can book the move directly in an open slot. The customer gets an email confirmation and a reminder either way.
How does it handle long-distance and interstate moves?
It collects what a long-distance quote needs: both addresses, inventory size, target dates and flexibility, and whether packing and storage are wanted. It does not give a price, because your list will say those are quoted after a survey. The lead is scored and waiting in your dashboard with the full call summary, so your callback starts with the details already known.
What happens when a customer calls on move day?
Move-day calls are urgent by definition: a crew running late, a truck that will not fit the driveway, a building that needs a certificate of insurance before the elevator is released. Ansurra transfers those to your cell, straight through or with a one-line spoken briefing first. If you cannot pick up, it takes a detailed message and emails it to you at once.
We have a dispatcher during the day. Can Ansurra take only the calls we miss?
Yes. Your carrier forwards calls to Ansurra with one dial code, and you choose all calls or only the ones that ring busy or go unanswered. Movers with office staff usually pick busy and no-answer, so the dispatcher takes what they can and Ansurra catches the second line, lunch, and everything after five and on Saturdays. You keep your number.
What does it cost during peak season when the phone doubles?
Plans are by talk minutes: Starter $29/mo for 60, Growth $49/mo for 180, Pro $99/mo for 400 with up to 4 numbers, Scale $299/mo for 1,000 with up to 7 numbers. Overage is $0.35/min ($0.25 on Scale), so a busy June costs more and a quiet January does not. Yearly billing gives one month free. Start with a free trial of 20 talk minutes, no card, and a 14-day money-back guarantee on the first payment. No contracts.
Put it on your phones.
Built from your website in about two minutes. 20 free minutes, no card, cancel anytime.
Get Started