An AI receptionist for cleaning services that fills the schedule between cleans
Cleaning is booked, moved and cancelled by phone all day long, and the person who runs the company is usually inside a client's home with gloves on. Ansurra answers every call, books deep cleans and recurring visits on your real calendar, and handles the reschedules without pulling you off a job.
20 free minutes on your real line · no card · you keep your number
Where the call gets lost.
The moments a cleaning services business misses the phone, and what each one costs.
The schedule changes more often than it holds
A client's kid is home sick, a landlord moves the closing date, a Friday regular wants Thursday this week. Each change is a phone call, and each call comes while your team is mid-clean in someone else's kitchen. Miss it and the client assumes the visit is still on, or worse, assumes it is off.
Move-outs and deep cleans are decided in one call
Someone with a lease ending Saturday needs a move-out clean and is calling every company that appears in a search. The one that answers, quotes from a real price list and books a slot gets the job. Voicemail gets nothing, because a person with a deadline does not wait for a callback.
New recurring clients are the whole business
A biweekly client is worth a year of visits, and they call once. If that first call reaches a full mailbox, a year of revenue walks to a competitor. Before Thanksgiving and in the spring, those calls come in bunches, exactly when your teams are booked solid and nobody is near a desk.
What Ansurra does on the call.
The receptionist, in cleaning services terms.
Recurring cleans booked as a standing series
Weekly, biweekly or monthly, Ansurra books the visit as a recurring series on your calendar rather than a single appointment, offering only the days and times genuinely open. When a returning client calls, it recognizes them by caller ID, greets them by name, and can move next week's visit or skip one live on the call. A confirmation email follows every change.
Deep cleans and move-outs with your pricing, not a guess
If your list prices a standard deep clean by bedroom count or a move-out by square footage, Ansurra quotes it word for word. When you price after a walkthrough instead, it says so and books the walkthrough. It asks the questions that decide the job: how many bedrooms and bathrooms, whether the home is furnished or empty, pets, and whether the oven and fridge are included.
The details your teams need before they arrive
Address, entry instructions, parking, gate or lockbox details if the client volunteers them, whether there is a dog, and what the client cares most about. Ansurra collects the fields you define and puts them in the booking summary, so the team leaves with what they need instead of calling the client from the driveway.
Cancellations feed the waitlist
When a client cancels, that slot does not sit empty. Ansurra keeps a waitlist of callers who wanted a time that was not available, and when something frees up they are told. Meanwhile, the caller who needs an emergency clean before a home inspection tomorrow gets transferred to you directly, or leaves a detailed message that lands in your email immediately.
A call, start to finish.
How a call to Tidewater Home Cleaning — a fictional business — plays out. The receptionist only offers times its calendar shows free and only quotes what the owner's price list says.
Ansurra vs. what you use today.
Voicemail, an answering service, a person at the desk: what each still does better, and what it costs.
Against voicemail
Someone with a move-out on Saturday does not leave a voicemail. A client who wants to move Thursday's clean does not wait for a callback either; they try another company or assume you got the message. Ansurra answers, books, moves and confirms on the call, and every conversation is transcribed so you can see exactly what was agreed.
Against a traditional answering service
A live answering service takes messages well and reads a script adequately. It cannot see your calendar, so a caller asking for Tuesday morning is told you will call back, and every message becomes another call you have to make. Ansurra books on your real calendar and quotes your real prices. A human operator still handles a billing dispute with more tact; Ansurra transfers those calls to you.
Against an office manager
An office manager who handles phones, scheduling and payroll is a real asset once you have several teams. Before that, the salary is more than a team lead earns and the phone still rings after five, on Saturdays, and during the pre-holiday rush. Ansurra covers the phone for a flat monthly fee and leaves the office role for when the company has grown into it.
How it works.
Paste your website
Ansurra reads your services, hours and service area and drafts its own knowledge. Add your price list if you want it quoting.
Forward your number
One dial code at your carrier — every call, or only the ones you miss. You keep the number your customers know.
It answers
From the next ring: it books on your calendar, emails confirmations, transfers emergencies to your cell and sends you every detail.
Cleaning services, answered.
Can it handle biweekly clients who keep changing their day?
Yes. Recurring clients are recognized by caller ID and greeted by name. When they call to move next week's clean, Ansurra checks your real calendar, offers only genuinely open times, and reschedules live during the call. A confirmation email goes out for the new time and a reminder the day before, so the change is in writing.
How does it price a deep clean when every house is different?
It quotes only from the price list you control. If you price by bedroom and bathroom count, it asks those questions and reads the matching price word for word. When your list says deep cleans are priced after a walkthrough, it tells the caller exactly that and books the walkthrough instead of guessing. It never invents a price.
Can it tell a move-out clean from a regular clean and ask the right questions?
Yes. It asks what kind of clean the caller needs and follows with the details that matter for that job: furnished or empty, inside the oven and fridge, pets, square footage, and the inspection date if there is one. Those answers appear in the booking summary and in the lead score, so you see the urgent move-out before the routine inquiry.
We do short-term rental turnovers. Can hosts book same-day?
If your calendar has an open slot that day, Ansurra will offer it. When nothing is open, the host is offered a waitlist spot and told when something frees up, which happens whenever a clean cancels. For hosts who call every week, Ansurra recognizes the number and already has the property on record, so the call is short.
What about commercial janitorial inquiries that want a proposal?
Ansurra collects what a proposal needs: the type of facility, square footage, how many nights a week, and the decision-maker's name and callback number. It then books a site walkthrough on your calendar or, if the caller wants to talk to the owner right away, transfers the call to your cell with a one-line briefing first.
Do we have to change our phone number or our website?
No. You keep your number, and your carrier forwards calls to Ansurra with one dial code, either all calls or only the ones you miss. Setup takes about two minutes: paste your website and Ansurra builds its knowledge of your services, service area and hours from it. The same receptionist can also run as a chat widget on your site if you want it there.
Put it on your phones.
Built from your website in about two minutes. 20 free minutes, no card, cancel anytime.
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