Comparison

Ansurra vs My AI Front Desk: what ninety-nine dollars buys

My AI Front Desk, now branded Frontdesk, bundles an AI receptionist with web chat, a CRM and automations. Ansurra does one job: answer the phone and book the work. Every Frontdesk figure here was read from myaifrontdesk.com on September 1, 2026.

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My AI Front Desk, which its own pages now call Frontdesk, is an AI front-office platform. The receptionist is one piece of a wider bundle: a web chatbot, a built-in CRM, automation sequences and a daily allowance of outbound follow-up calls all ship in the $99 Business-in-a-Box plan. The $20 Basic plan includes no voice minutes and, in their own words, does not answer calls. Voice beyond the plan is billed in credits at 25 credits per minute, which their page defines as twenty-five cents.

Ansurra is narrower on purpose. It answers the phone for a plumber under a sink, an HVAC crew in a July attic, a roofer waiting out the rain. It books the service call on the real calendar while the caller is on the line, quotes only the prices the owner wrote down, and scores the lead before the owner is back in the truck. There is no CRM to learn and nothing to configure beyond a website URL, a calendar connection and a forwarding code.

The comparison below uses only what myaifrontdesk.com published on September 1, 2026: the pricing page, the home page, the AI receptionist page, the features page and the public Trustpilot profile, which showed 21 reviews at 3.7 as of that date. Anything their pages did not state is marked Not published. Their prices differ between monthly and annual billing, so both are shown. If you find a figure that has moved, tell us and we will fix this page.

Every My AI Front Desk figure on this page was read from My AI Front Desk's own public pages on 2026-09-02; the sources are listed at the bottom. Prices change — check theirs before you decide.

Same usage, both bills.

What each company charges for the same month of calls, from the prices they publish.

Ansurra from$29/mo60 talk minutes, booking on every plan, 20 free minutes to try, no card

My AI Front Desk from$99/mo200 minutes on Business-in-a-Box

Same usage, both billsAnsurra is cheaper at 3 of 4 usage levels, level at 1Up to $70 a month saved at the levels below. Published prices, read on 2026-09-02.

A month of	Ansurra	My AI Front Desk	Difference
60 minutes	$29 Starter	$99 Business-in-a-Box	Ansurra saves $70 a month
180 minutes	$49 Growth	$99 Business-in-a-Box	Ansurra saves $50 a month
400 minutes	$99 Pro	$149 Business-in-a-Box + overage	Ansurra saves $50 a month
1,000 minutes	$299 Scale	$299 Business-in-a-Box + overage	Same price

How this is worked out: for each level, the cheapest plan on each side including any published overage on the excess. Frontdesk's $20 Basic plan includes no voice minutes, so the comparison uses Business-in-a-Box ($99, 200 minutes, then 25 credits = $0.25 a minute). Ansurra's ladder is Starter $29 / 60 min, Growth $49 / 180, Pro $99 / 400, Scale $299 / 1,000, with extra minutes at $0.35 ($0.25 on Scale); yearly billing takes one month off. Prices change — check both pricing pages before you decide.

Why owners pick Ansurra over My AI Front Desk.

Every point below is either on our pricing page or missing from theirs. Nothing here is a promise we cannot keep.

Screens spam and robocalls

Yes, with a per-business blocklist. My AI Front Desk's pages do not list it.

Money-back guarantee

14 days on the first payment. My AI Front Desk's pages do not list it.

Price quotes

Word for word from a price list the owner controls, never invented. My AI Front Desk's pages do not list it.

Try it on your real line, free

20 talk minutes on the actual product, no card: forward your number for an afternoon and listen.

Booking from the cheapest plan

Live on your Google Calendar or Cal.com at $29, not gated to a higher tier.

No billing surprises

14-day money-back on the first payment, cancel anytime, and the extra-minute rate is printed on the pricing page.

You keep your number

One dial code at your carrier forwards the calls you choose; nothing to port, nothing to install.

My AI Front Desk pricing, as published.

Plan	Price	Included	Overage
Basic	$20/mo, or $16/mo billed annually	0 voice minutes (does not answer calls); 10 chatbot conversations a month	Overage credits at 1 credit = $0.01
Business-in-a-Box	$99/mo, or $79/mo billed annually	200 voice minutes a month; 100 chatbot conversations; 20 outbound calls a day; 1,000 monthly overage credits	Voice 25 credits ($0.25) per minute; auto-reload $10 per 1,000 credits, credits never expire
Partner / Enterprise	Custom	Custom (voice from 7 credits per minute at volume)	Custom

Ansurra pricing

Ansurra's ladder is fixed and public: Starter $29/mo for 60 talk minutes, Growth $49/mo for 180 minutes, Pro $99/mo for 400 minutes with up to 4 numbers, and Scale $299/mo for 1,000 minutes with up to 7 numbers. Overage is $0.35 per minute, or $0.25 on Scale. Yearly billing gives one month free. The trial is 20 talk minutes on the real product with no card required, the first payment carries a 14-day money-back guarantee, and there are no contracts; cancel anytime.

Feature by feature.

	Ansurra	My AI Front Desk
Answers around the clock	Yes, 24/7 in a natural voice, no menus or hold music	Yes, 24/7 on plans with voice minutes; the Basic plan has none
Books on the calendar during the call	Yes, live on Google Calendar or Cal.com, offering only genuinely open times	Yes, books on your live calendar; three common calendar tools are named
Reschedules or cancels by phone	Yes, plus repeat visits and a waitlist spot when nothing is open	Rescheduling is mentioned on the pricing page; cancelling by phone is not published
Recognizes returning callers	Yes, by caller ID, greeting them by name with their history	Yes: "One unified memory per customer" across channels
Screens spam and robocalls	Yes, with a per-business blocklist	Not published
Scores leads	Every lead scored 0-10 (hot, warm, cold) with the reasons	Extracts intent, timing, sentiment, budget and custom fields; no published score
Languages	60+, switching to the caller's language even mid-call	20+, auto-detecting the caller's language
Website chat	Included: the same receptionist runs as a chat widget on your site	Yes: an AI web chatbot, 100 conversations a month on Business-in-a-Box
Free trial	20 talk minutes on the real product, no card required	7-day free trial, no credit card required; the home page also describes a Free plan with limited usage
Money-back guarantee	14 days on the first payment	Not published
Overage	$0.35 per minute ($0.25 on Scale)	25 credits ($0.25) per voice minute; credits auto-reload at $10 per 1,000 and never expire
Live transfer to you	Straight through, or warm with a one-line spoken briefing first	Warm transfers, or a real-time alert with the full transcript
Price quotes	Word for word from a price list the owner controls, never invented	Not published
Keep your number	Yes, your carrier forwards with one dial code	Yes, forward your existing number

Where My AI Front Desk is the better fit.

One bundle for the whole front office

Business-in-a-Box puts a web chatbot, a built-in CRM, automation sequences and form handling behind one $99 plan. Ansurra answers calls, books, and hands the data to your existing tools through Zapier or a custom webhook; it does not try to be your CRM.

Outbound follow-up

Frontdesk's Business plan allows up to 20 outbound calls a day for reminders and follow-ups. Ansurra is inbound only: it emails booking confirmations and a reminder about a day ahead, but it does not place calls.

Cheaper overage on the entry plans

Every extra voice minute at Frontdesk costs 25 credits, or twenty-five cents. Ansurra charges $0.35 per minute on Starter, Growth and Pro, and matches twenty-five cents only on Scale.

A bigger annual discount

Paying yearly saves 20% at Frontdesk, taking Business-in-a-Box from $99 to $79 a month. Ansurra's yearly plans give one month free, which is a smaller saving.

Where Ansurra is the better fit.

The entry plan answers the phone

Frontdesk's $20 Basic plan includes zero voice minutes and, by their own description, does not answer calls. Ansurra's $29 Starter includes 60 talk minutes and does. For a one-van business the first rung of the ladder matters more than the top.

Twice the minutes at the same price

At $99 Frontdesk includes 200 voice minutes. Ansurra's Pro plan at $99 includes 400, plus up to four numbers. Growth at $49 includes 180, close to Frontdesk's $99 allowance for half the price.

A money-back guarantee in writing

Ansurra refunds the first payment within 14 days, on every plan. Frontdesk publishes a free trial but no money-back guarantee.

Spam stops before it costs you a minute

Robocalls and spam are screened, and each business keeps its own blocklist. Frontdesk's pages do not describe spam screening, and every answered robocall burns voice minutes on a metered plan.

Prices come from your list, never from the model

Ansurra quotes word for word from a price list you control and says the exact quote comes after inspection when your list says so. A caller hears "the service call is ninety-five dollars" only because you wrote it. Frontdesk does not publish how it handles pricing questions.

Waitlist and changes on the call

A caller can move or cancel a booking, set up a recurring visit, or take a waitlist spot when the week is full and be told when a slot frees up. Frontdesk mentions rescheduling; cancellations and waitlists are not published.

Switching questions.

I forward my number to Frontdesk today. How do I move it to Ansurra?

Change the forwarding target at your carrier: one dial code points calls at Ansurra instead. Your number never leaves your carrier, so nothing is ported and nothing can be lost in transit.

Is the Ansurra trial really free?

Yes. It is 20 talk minutes on the real product with no card on file. Frontdesk's trial is seven days without a card. After the trial, Ansurra's first payment is covered by a 14-day money-back guarantee.

Will my Frontdesk CRM data come across?

No, and Ansurra has no CRM to receive it. Export what you need from Frontdesk under their terms. From then on, every Ansurra call, booking and lead can be pushed by Zapier or a custom webhook into whatever CRM or job-management tool you already run.

Do I lose the web chatbot if I switch?

No. Ansurra runs the same receptionist as a chat widget on your website, included in every plan. It books from the widget the same way it books from a call.

How much setup work is there for a trade like HVAC or plumbing?

Paste your website and Ansurra builds its knowledge from it: services, hours, FAQs and service area, in about two minutes. Add your price list if you want it quoting call-out fees, connect Google Calendar or Cal.com, set the forwarding code, and the next no-heat call books itself.

Sources checked on 2026-09-02

My AI Front Desk is a trademark of its owner. Ansurra is not affiliated with My AI Front Desk. Spotted something out of date? Email hello@ansurra.com and we will correct it.

Decide on your own line.

20 free minutes on the real product, no card. If you pay and change your mind inside 14 days, the first payment is refunded.

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